PARENTS

Important Contacts


Nursery Manager


If you have any questions about our policies or wish to discuss any aspect of your child's care, please contact the Nursery Manager.


Lewisham Local Authority Designated Officer (LADO)


For safeguarding advice or concerns relating to professionals working with children.

Telephone: 020 8314 7280

Email: LewishamLADO@Lewisham.gov.uk


Ofsted

The Office for Standards in Education, Children's Services and Skills (Ofsted) regulates and inspects childcare providers in England.


Telephone: 0300 123 1231


Address:

Piccadilly Gate
Store Street
Manchester
M1 2WD


Request a Policy


Copies of our nursery policies are available upon request.


These include:

  • Safeguarding Children
  • Health and Safety
  • Key Person System
  • Meal Times
  • Administration of Medication
  • Sleep and Rest
  • Equal Opportunities
  • Confidentiality
  • Infection Prevention and Control
  • Sick Child
  • Complaints
  • Whistleblowing
  • No Smoking and Vaping


If you would like a copy of any of our policies, please speak to a member of our management team.

Parents Information

Find out about nutrition at The Ark as well as information about fees, policies bookings and viewings.

Find out about Government-funded childcare and eligibility.

TESTIMONIALS

“The environment is awesome, also the security/ health and safety is good as well. We noticed massive improvement about Khloe since she started the nursery, she's become more open with other children. You all know how to look after so many kids which is impressive.” 

Khloe's Dad 

“I was impressed with how you encourage Grace to use the toilet and toilet etiquette in regards to cleaning herself after she has used the toilet and washing her hands, she continues this at home. I think it's great when you let us know how her day has been, sending emails, keeping us updated, it's helpful. Assigning a key person for the kids is good too, so they have a chance on 1 to 1 attention.”

Grace's Dad 

“Kareem is very happy to come to nursery. He is happy to see all the staff and gets excited when he sees the door. He is progressing well and overall I'm very happy. Kareem is happy and that's all I can ask for.” 

Kareem’s Mum 

“My daughter is always happy to attend the setting, she looks forward to attending. You have good bonding with my daughter, she shows learning improvement everyday.”

Shanice's Mum 

SCHOOL POLICIES

The first few years of your child’s life is a time of magic and wonder. We understand the importance of these years, and dedicate ourselves to making positive and productive. Our school policies are dictated by this philosophy, and designed for your child’s optimal learning and growth.

PARENT COMMITTEE

Your involvement is of great importance to our success. Our policy leaves you immeasurable room for involvement. This includes volunteering on a regular basis, participating in special events and joining us for professional seminars. You’re an integral part of your child’s success.

HIGHEST STANDARDS

We take health very seriously. This includes everything from the quality of food that we serve to the health of every child and every education professional. All of our staff have emergency training skills and our facility is maintained to the highest standards.